Pembroke Property Management is responsible
for the repair and maintenance of the exterior of the building, the repair, maintenance
and cleaning of the internal and external communal areas, and the shared tenant
services in the building. For example, they are responsible for cleaning the entrance hall and the maintenance of the lift.
If something is broken, has been damaged or is possibly dangerous, for example, exposed wiring, then please get in touch with them directly on
0333 3442 100 and/or support@pembrokepm.co.uk
Property
managers have a role to play in disputes between neighbours. For example, with
anti-social behaviour or as was the case some years ago when the cark park
allocation was confused and caused considerable neighbourly tension.
Their job is
not easy as they often sit between the tenants and subcontractors that they
have contracted with to provide services. Sometimes things can be frustrating.
Generally, Pembroke are much, much better than the previous property management
firm and their people are pretty good at responding in a prompt and constructive
way.
Pembroke’s local address is:
South East Office (HQ):
Foundation House, Coach and Horses Passage, Tunbridge Wells, Kent, TN2 5NP
Foundation House, Coach and Horses Passage, Tunbridge Wells, Kent, TN2 5NP
Their main office is:
London
Bridge Office: 8
St Thomas Street, London, SE1 9RR
If you are
unsure about whether to call Pembroke or have been in touch with them but are
not happy with their response then please do get in touch with us.
You should not have any cause to be in touch with E&M nor they with you. If for some reason you do receive anything from them then please do let us know as soon as possible.